Privacy policy.

At a Glance

Matthew Emery Interior Design respects your privacy and is committed to protecting your personal information. We only collect the data we need to provide our interior design services, communicate effectively with you, and improve your experience on our website. We never sell your information, and you can ask us to delete it at any time.

1. Introduction

Welcome to Matthew Emery Interior Design (“we”, “our”, “us”).
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.emeryinteriordesign.co.uk (“Website”) or contact us about our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Business name: Matthew Emery Interior Design
Website: www.emeryinteriordesign.co.uk
Email: matthew@emeryinteriordesign.co.uk
Registered location: West Sussex, United Kingdom

We are the data controller responsible for your personal data.

3. Information We Collect

We may collect and process the following types of information:

(a) Personal details you provide to us

  • Name, email address, phone number, and address (e.g. when you complete a contact form or request a consultation).

  • Details about your design project, enquiry, or preferences.

(b) Automatically collected information

  • IP address, browser type, operating system, and referring website.

  • How you use our website (pages visited, time spent, etc.), collected through cookies and similar technologies.

  • Analytics data gathered via Google Analytics to help us understand site usage. This data is anonymised and used only to improve website performance.

4. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide our interior design services.

  • Schedule consultations and manage ongoing projects.

  • Improve our website, communications, and overall user experience.

  • Send occasional updates or marketing emails (only if you’ve opted in).

  • Comply with legal or regulatory obligations.

You can unsubscribe from marketing communications at any time using the link in our emails or by contacting us directly.

5. Legal Bases for Processing

We process your data under the following lawful bases:

  • Contractual necessity: To perform a contract or take steps before entering one.

  • Legitimate interests: To run and improve our business (where your rights are not overridden).

  • Consent: When you opt in to marketing or optional communications.

  • Legal obligation: Where processing is required by law.

6. How We Store and Protect Your Data

Your personal data is stored securely on password-protected systems and reputable third-party platforms, such as Squarespace (website hosting), Google Workspace (email), and Google Analytics (website analytics).

We restrict access to authorised personnel only and use appropriate technical and organisational measures to protect your information from unauthorised access, alteration, or loss.

Retention:

  • General enquiries: kept for up to 24 months.

  • Client project data and invoices: retained for up to 6 years to meet accounting and tax obligations.
    After these periods, your data is securely deleted unless legally required to be kept longer.

7. Sharing Your Information

We never sell or rent your data.
We may share limited data with trusted third parties, such as:

  • Service providers (e.g. Squarespace, email systems, analytics tools).

  • Professional advisers (e.g. accountants or legal consultants).

  • Authorities or regulators if required by law.

All third parties are required to handle your data securely and process it only for agreed purposes.

8. Cookies

Our website uses cookies to:

  • Improve website functionality and user experience.

  • Analyse website traffic and performance via tools such as Google Analytics.

You can adjust your browser settings to refuse or delete cookies at any time.
For full details, please see our Cookie Policy.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion (“right to be forgotten”).

  • Object to or restrict certain types of processing.

  • Withdraw consent for marketing at any time.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you’re concerned about how your data is handled.

To exercise any of these rights, please contact us at matthew@emeryinteriordesign.co.uk.

10. Links to Other Websites

Our website may include links to external websites.
We are not responsible for the privacy practices or content of those third-party sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
The most recent version will always be posted on this page with the updated date clearly shown.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Matthew Emery Interior Design
matthew@emeryinteriordesign.co.uk
West Sussex, United Kingdom

Last updated: 7 October 2025